A priority in the NHS Long Term Plan is to join-up health and care services. By April 2021 all areas of the country will have an Integrated Care System, or ICS, bringing together local NHS organisations, councils, the voluntary sector, care organisations and others to take collective responsibility for managing resources, improving the health of their population and ensuring high quality services.

We're already working together to create an Integrated Care System for Norfolk and Waveney. Take a look at this video to find out more about joining-up health and care services: 


Our Integrated Care System 

In our ICS we will work in partnership at three different levels: 

1. We are creating 17 teams across Norfolk and Waveney, based around groups of GP practices, made up of different health and care professionals. These teams will, for example, have an adult social care lead and team, mental health workers and community healthcare colleagues. Local voluntary and community groups, who play a vital role in keeping people healthy and well, will also be involved. This map shows where are 17 teams will cover: 

These teams are also known as 'Primary Care Networks' - learn more about them and the benefits they will bring to people living in Norfolk and Waveney by watching this video: 


2. We also have five CCG areas which are very different from each other in many ways. For example Norwich is urban and has a much younger population than rural North Norfolk, and so there are some instances when we need to adapt services to meet the needs of each area. We have created local delivery groups in each CCG area to coordinate our partnership working, involving the district council(s) and other key partners including the voluntary and community sector. 

3. There are also times when it makes sense for us to make decisions and provide services for the whole of Norfolk and Waveney, particularly to remove unwarranted variations in quality and care. We have an STP Oversight Group, made-up of the chairs of the five clinical commissioning groups, three acute hospital trusts, local community health organisations and Norfolk and Suffolk county councillors, to coordinate our partnership working across Norfolk and Waveney.  

We have much more work to do to develop our Integrated Care System. Sign-up to receive our updates about our progress and to get involved in shaping how we work together to provide more joined-up and coordinated care.